Programari Enginyeria Informàtica SL respects your right to privacy and complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, as well as any of them.

 WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

 The controller of personal data is Programari Enginyeria Informàtica SL, with NIF B17725425, registered office at Plaza Iglesia, 3 La Pera, registered in the Mercantile Registry of Girona.

 Postal address: Plaça Esglesia, 3, 17120, La Pera

 Email: info@programari.info

 COLLECTION AND OBTAINING OF PERSONAL DATA

 Programari Enginyeria Informàtica SL collects and processes the personal data that you voluntarily provide to us through your interaction with our website, specifically:

 By registering as a user of our websites.

 When you buy any of our products.

 By sending us any type of information or document.

 You will only be required to provide the personal data that is necessary for Programari Enginyeria Informàtica SL to provide you with the services or make available to you the functionalities of the website that you have requested.

 You guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

 WHAT PERSONAL DATA IS PROCESSED?

 Identifying information, name, surname, identity document (tax identification number or code, foreign identification number, passport or residence permit).

 Contact information: postal address, email address, landline phone number, mobile phone number.

 Transactional data: information about purchases, orders, contracts, billing and collection, payment methods, bank details and any data relating to your transactions with us.

 Electronic data: IP address, browser type and language, domain through which the website is accessed, browsing data, activity on the website.

 FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

 To provide you with information you have requested about products or services. In this case, the legal basis for processing your data is your consent.

 To send you our newsletter or campaigns about products and services of Programari Enginyeria Informàtica SL and products and services of third parties marketed and distributed by Programari Enginyeria Informàtica SL. In this case, the legal basis for the processing of your data is your consent.

 Registering you as a customer, processing your transactions, managing the contractual relationship with you, sending you information about products and services, billing, collections, payments and any service communication or related to your contract, discounts and promotions and carrying out satisfaction surveys or related to the products and services marketed and distributed by Programari Enginyeria Informàtica SL in the case of a residential customer, the execution of the contract for the sale of products or provision of services with Programari Enginyeria Informàtica SL and, in the case of a corporate customer, our legitimate interest in contracting and providing our services to the company or organization in which you are employed or provide services.

 Create a user account to access the website and facilitate your access to the information and services available there: information about your customer account, billing, and payments. In this case, the legal basis for processing your data is, if you are a residential customer, the execution of the sales contract for products or provision of services with Programari Enginyeria Informàtica SL, and if you are a corporate customer, our legitimate interest in contracting and providing our services to the company or organization you represent.

 We will send you our publications, promotional and advertising information, tailored to your interests and based on a profile we have created, by phone, mail, and email. You can unsubscribe at any time by emailing info@programari.info

 If you consent, we will send you marketing communications about our products and services, as well as those of third parties marketed and distributed by Programari Enginyeria Informàtica SL, including our publications, promotional and advertising information, tailored to your interests and based on a profile we have created, via telephone, mail, and email. In this case, the legal basis for processing your data is your consent.

 Ensuring the security of our website and information. In this case, the legal basis for processing your data is the legitimate interest in providing a secure environment and preventing damage to the systems of Programari Enginyeria Informàtica SL and the information of its users, as well as unauthorized access and misuse thereof.

 To manage your complaint made through this website in order to comply with Law 2/2023, of February 20, regulating the protection of persons who report regulatory infringements and the fight against corruption.

 Regarding the purposes of the use of cookies, please see the "Cookies Policy" section, although only technical cookies are used.

 When the basis for processing is consent, you may revoke it at any time by sending us a communication to info@programari.info attaching a copy of your ID card or document proving your identity, indicating your address for communication purposes and providing the details necessary to process the request.

 Please note that receiving marketing information is not essential to maintaining our relationship with you. If you prefer not to receive marketing communications, you can inform us at any time through the channels indicated or unsubscribe using the link provided for this purpose in the marketing emails you receive.

 In order to offer you products and/or services tailored to your interests and improve your user experience, we may create a "business profile" based on the information you provide. However, no automated decisions will be made based on this profile.

 WHO DO WE SHARE YOUR PERSONAL DATA WITH?

 Programari Enginyeria Informàtica SL does not sell or rent your personal data to third parties and will only communicate it to persons or entities if we obtain your prior consent or in compliance with applicable legislation when this consent is not necessary for a specific transfer.

 We will share or give access to your personal data to third parties when necessary to achieve one of the objectives described below and in accordance with current legislation:

 Our suppliers. Programari Enginyeria Informàtica SL will share or allow access to your personal data with companies that provide us with services under contract, when necessary for the purposes described in the section "For what purpose do we use your personal data?". If any of these service providers need access to your personal data, they will use it only to provide us with a service and in accordance with our instructions.

 Legal obligations: Programari Enginyeria Informàtica SL may communicate your personal data when the transfer is authorized by law or is necessary to comply with a legal obligation, including transfer to the competent authorities, judges and courts.

 If, in order to fulfill the purposes described in this Privacy Policy, it becomes necessary to transfer your personal data to countries where the level of protection may not be the same as that provided in Spain, Programari Enginyeria Informàtica SL will duly inform you and comply with applicable legal provisions, requesting your consent or offering appropriate guarantees.

 HOW LONG DO WE KEEP PERSONAL DATA?

 Programari Enginyeria Informàtica SL will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless you exercise your right to erasure or to withdraw your consent.

 WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?

 Right to information: You have the right to be informed in a concise, transparent, intelligible and easily accessible manner, using clear and simple language, about the use and processing of your personal data.

 Right of access: You have the right to request confirmation from us at any time as to whether we are processing your personal data, to access your data and information about its processing, and to obtain a copy of the data. The copy of your personal data that we provide will be free of charge, although requests for additional copies may be subject to a reasonable fee based on administrative costs. We may ask you to verify your identity or request further information necessary to process your request.

 Right to rectification: You have the right to request the rectification of inaccurate, outdated, or incomplete personal data concerning you. You may also request that incomplete personal data be completed, including by providing a supplementary statement.

 Right to erasure – right to be forgotten: You have the right to request the erasure of your personal data when, among other reasons and provided a proportionality assessment is carried out, the data is no longer necessary for the purposes for which it was collected and does not concern current events or matters of public record, and the right to information prevails. However, this right is not absolute, and Programari Enginyeria Informàtica SL may continue to keep the data duly blocked in the cases provided for by applicable regulations.

 Right to restrict processing: You have the right to request that we restrict the processing of your personal data, which means that we may continue to store it, but not process it further if any of the following conditions are met:

 That you challenge the accuracy of the data, within a period of time that allows the responsible party to verify the accuracy of this data.

 The processing is unlawful and you oppose the deletion of the data and, instead, request the restriction of its use.

 Programari Enginyeria Informàtica SL no longer needs the data for the purposes of the processing, but you need them for the formulation, exercise or defense of claims.

 You have objected to the processing, while it is being verified whether the legitimate reasons of Programari Enginyeria Informàtica SL prevail over yours.

 Right to data portability: You have the right to have your data transmitted to another data controller in a structured, commonly used, and machine-readable format. This right applies when the processing of your personal data is based on consent or the performance of a contract and is carried out by automated means.

 Right to object: This right allows you to object to the processing of your personal data, including profiling. We will only be unable to comply with your right when we process your data if we demonstrate compelling legitimate grounds for the processing or for the establishment, exercise, or defense of legal claims.

 Right to withdraw consent: In cases where we have obtained your consent for the processing of your personal data in relation to certain activities, you may withdraw it at any time.

 Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with the Spanish Data Protection Agency, whose details can be found at http://www.agpd.es.

 You may exercise your rights by sending us a communication to info@programari.info, attaching a document proving your identity and providing the necessary details to process the request.

 SOCIAL NETWORKS

 The operation of social media is not under the direct control of Programari Enginyeria Informàtica SL, and therefore the information you publish will be shared with all users who view it. Furthermore, these networks allow interaction with other users, and therefore, the following guidelines should be taken into account.

 The purpose of using social media is to give visibility and dissemination to the products developed by Programari Enginyeria Informàtica SL

 In principle, the same data protection policy specified in this document applies to the collection, processing, and transfer of data. The user must agree to:

 Do not publish information that does not meet the requirements of truthfulness, public interest, and respect for human dignity. In particular, users must avoid any conduct that may violate the principle of non-discrimination based on sex, race, religion, ideology, or any other personal or social circumstance, and that may infringe upon privacy, honor, and personal image, bearing ultimate responsibility for the truthfulness and legality of the content they publish.

 Do not record or publish images, videos or any other type of recording without the consent of those affected.

 Programari Enginyeria Informàtica SL does not identify with the opinions expressed by others or with the ideology of the profiles with which it has friendship on any social network.

 Programari Enginyeria Informàtica SL reserves the right to remove from its social media any information posted by others that violates the law, incites others to do so, or contains messages that offend the dignity of individuals or institutions. It also reserves the right to block or report the profile of the person or entity responsible for these messages.